Using the portal
Provide accurate contact and vehicle information and use the portal only for vehicles and requests you are authorized to manage. Keep your sign-in account secure. Do not access another customer’s records, interfere with the website, upload malicious files or submit content you have no right to share.
Photos and messages are used for assessment, service and support. Avoid unrelated personal information. Portal updates appear in the app; email and SMS sending are currently disabled. Contact the shop directly for time-sensitive changes.
Acknowledgment when scheduling drop-off
When requesting a drop-off time online, review these customer terms, enter your full name, and separately confirm electronic delivery and your intent to sign. Your completed acknowledgment records the terms version, signing time and job context. You can view, save or print your signed copy in the portal immediately after submission.
You may request a free paper copy or ask to use paper documents in the future by emailing mikeli@spiritac.co or visiting the shop. If you prefer paper, contact the shop to arrange scheduling. A later paper-delivery request does not change a record already signed.
Signing these terms does not authorize repairs. Repair work requires separate approval of a specific estimate, and additional work requires separate authorization.
Requests, estimates and appointments
Submitting a request does not confirm service availability, price or an appointment. Dates and times are preferences until the shop confirms them. Descriptions, products, specifications and timing require job-specific confirmation.
Review each estimate and revision before accepting it. Estimate acceptance, payment and repair authorization are separate steps. A general website request or these terms do not replace the job-specific estimate, repair authorization, work order or other required documents. Required authorization must be obtained and recorded separately.
Payments and delivery
Online payments, where available, use Square-hosted checkout. Check the job, amount, currency and payment purpose before paying. Payment status is confirmed against Square’s transaction records; returning to this website alone does not establish a successful payment.
The portal displays a USD 200 vehicle delivery charge. Delivery availability, destination, timing and the final charge are subject to shop confirmation.
Cancellations and refunds
To request cancellation or rescheduling, contact mikeli@spiritac.co. If you cancel, we deduct incurred parts and labor costs that you agreed to from your deposit, then refund any remaining deposit to your original payment method.
Existing Customer Repair Authorization
The following existing customer repair authorization wording is reproduced unchanged. Displaying it on this general webpage does not itself obtain or record authorization for a particular job.
I authorize the repair work to be performed, either in writing, verbally, or electronically.
• I acknowledge that the repair shop is not responsible for loss or damage to personal belongings left in the vehicle, or for damages caused by fire, theft, accident, or other unforeseen circumstances beyond their control.
• I acknowledge that the shop is permitted to operate the vehicle for testing, inspection, or delivery, with the understanding that the vehicle owner bears the risk.
Any required job-specific authorization must be obtained and documented separately. Nothing on this page limits rights that applicable law does not permit to be limited.
Providers, questions and updates
Sign-in and payment services have their own applicable terms and privacy notices. See our Privacy Policy for current providers. Updates to these customer terms will be posted here with a revised date. Contact mikeli@spiritac.co with questions about the website or the documents for your service.